A British Gas customer was left gobsmacked after his energy bill stated that he owed £82,000.

Tim Whiteley, 60, said he was “quite taken aback” by the staggering sum when logging onto his account last week to check his current status.

Thankfully the figure was put down to a meter reading being entered incorrectly, but he was left struggling to resolve the issue for around a week.

Mr Whiteley, who lives in a four-bedroom home with his wife in Lancashire, told the Mirror: “You can imagine it was a bit of a shock.

“I realised it was a system error, it had to be, but despite a number of online chats and telephone calls I never really got a proper explanation as to why it had happened.

British Gas customer left gobsmacked as energy bill says he owes £82,833

Tim Whiteley, 60, said he was 'quite taken aback' by the staggering sum ( Image: Tim Manwairing)

“The only explanation I was given was that their system had assumed the smart meter had gone from the previous meter reading all the way around and back to where it was.

“So they were charging me for around 13,000 units of gas in one month.”

The error has since been fixed, he added, but expressed concern over inaccurate figures potentially going unnoticed by other customers.

Mr Whiteley said: “My wife was getting quite stressed about it because there was just quite a lack of action really over that period of a week to get it resolved.

“My concern with the £82,000 is if they can just overnight drop a spurious amount into my account, they can do that with anybody.

British Gas customer left gobsmacked as energy bill says he owes £82,833

Mr Whiteley said he was left struggling to resolve the issue for around a week (file photo) ( Image: Getty Images)

“With a lesser amount, it would be more difficult to spot. So for example, if they said I was £500 in debit, I might think 'well actually because of the rise in the cost of energy, that's right' and it just is what it is.

“But actually, it was £82,000 so that set the alarm bells ringing. If it was a lesser amount, it might not have.

“How many people out there have had the same problem but haven't noticed because it's a small amount?”

British Gas said it has apologised to Mr Whiteley, whose actual balance is £11 in credit.

A spokesperson for the energy provider said: “This is down to an incorrect meter reading that we entered in error, causing a very high projection that clearly wasn’t right.

“Tim’s actual balance is £11 and we’ve been in touch promptly to explain this and apologise for the confusion.”

British Gas customer left gobsmacked as energy bill says he owes £82,833

Average households could be facing an annual energy bill of £4,650 from January ( Image: Corbis via Getty Images)

The comments come as experts warn the price cap on energy bills might rise even more than previously thought.

Gas prices spiked again yesterday and unless they drop in the coming months, average households could be facing an annual energy bill of £4,650 from January and £5,456 from April.

Once again it is the worst warning yet from Auxilione, an energy consultancy. It adds nearly £200 to the consultancy's previous forecast for April.

The price of buying gas for the fourth quarter of this year is now around 100p higher per therm than it was just two week ago, while electricity prices have risen by around £100 per megawatt hour.

One therm cost 563p as markets wrapped up on Monday and a megawatt hour of electricity cost £606.

The new forecast predicts that bills will start falling from July, initially to £4,811 and then to £4,446. But this is still thousands of pounds more than families are paying at the moment.

On Monday, the Labour Party called for the price cap to be frozen at its current level of £1,971 until April to help struggling families through an otherwise disastrous winter.

It is the latest pressure to be put on the Government to add to its £400 help for households with bills that will be paid in six instalments starting in October.

The support was announced in May when experts thought the price cap would only reach £2,800 in October.

NEWS RELATED

Americans' fixation with coverage of the Queen's death 'led to drop in funding for the Democrats'

The NYT website’s report on the death of the Queen – Shiiko Alexander / Alamy Stock Photo/Alamy Coverage of the Queen’s death by American cable news outlets caused a decline in funding for the Democrats, the New York Times has said. According to the paper, in recent weeks Democrat ...

View more: Americans' fixation with coverage of the Queen's death 'led to drop in funding for the Democrats'

Bear dies after being struck by car in Southern California

A driver struck and killed a black bear on State Route 178 in Southern California last Thursday, according to authorities. Getty Images/iStockphoto A black bear died after being struck by a car on a remote highway in Southern California, authorities said. The collision happened shortly after 9:30 p.m. Thursday ...

View more: Bear dies after being struck by car in Southern California

Minnesota Vikings lose Dalvin Cook to shoulder injury vs. Detroit Lions

Minnesota Vikings lose Dalvin Cook to shoulder injury vs. Detroit Lions MINNEAPOLIS — The Minnesota Vikings lost tailback Dalvin Cook to a shoulder injury in the third quarter of Sunday's 28-24 win over the Detroit Lions. Cook suffered the injury with 48 seconds remaining in the second quarter after ...

View more: Minnesota Vikings lose Dalvin Cook to shoulder injury vs. Detroit Lions

Rihanna will perform in Super Bowl LVII halftime show in February in Arizona

Rihanna will perform in Super Bowl LVII halftime show in February in Arizona Rihanna will perform in the Super Bowl LVII halftime show at State Farm Stadium in Glendale, Arizona, on Feb. 12. In a social media post Sunday afternoon, the NFL shared a photo of Rihanna's hand holding ...

View more: Rihanna will perform in Super Bowl LVII halftime show in February in Arizona

Huntington Beach police replace aging air support fleet with new helicopters

Huntington Beach police have replaced their aging air fleet with brand-new helicopters that will begin arriving in November, less than a year after a department aircraft crashed in Newport Beach, killing one officer and seriously injuring another. The three MD-530F helicopters cost a combined $7.3 million. They will take the ...

View more: Huntington Beach police replace aging air support fleet with new helicopters

Roquan Smith Comes Up With Clutch, Late-Game INT to Seal the Game

Roquan Smith comes up with a clutch, late-game INT originally appeared on NBC Sports Chicago Roquan Smith came up with a clutch, late-game interception against the Houston Texans to help the Bears secure their second win of the season. Smith jumped a route and intercepted quarterback Davis Mills in ...

View more: Roquan Smith Comes Up With Clutch, Late-Game INT to Seal the Game

Three shot at Pennsylvania amusement park, gunman flees scene

Police are still hunting Sunday for a gunman accused of shooting three people in an “altercation” at a Pittsburgh amusement park Saturday. Three victims — two 15-year-old boys and a 39-year-old man — were wounded in the shooting, which sparked around 10:45 p.m. at the Kennywood amusement park, according to ...

View more: Three shot at Pennsylvania amusement park, gunman flees scene

Bangladesh ferry accident kills 25, several missing

Passengers said over 70 people were on the vessel. AFP via Getty Images DHAKA — At least 25 people were killed and dozens were missing after a boat packed with Hindu devotees sank on Sunday in Bangladesh, a local official said, in the worst waterways disaster to hit the ...

View more: Bangladesh ferry accident kills 25, several missing

Arizona woman smuggled hundreds of illegal immigrants across border for 15K each: police

Florida, Cuba brace for Tropical Storm Ian, likely to become hurricane

Hydro worker suffers life-threatening injuries after electrocution near Wingham, Ont.

A new island has emerged out of the Pacific Ocean, but it may soon disappear

Letters to the Editor — Sept. 26, 2022

Rihanna will perform in Super Bowl LVII halftime show in February in Glendale, Arizona

PHOTOS: Everything is bigger, grander in Texas -- at least at this ‘majestic’ Sugar Land estate on the market for $5.6M

Bears Observations: Roquan Smith Stars, Justin Fields Struggles in Win Vs. Texans

Fiona: Southeastern N.B. cleaning up after record flooding brought on by storm

Leaders urge Quebecers to vote as advance polls open ahead of provincial election

Kim Kardashian shows off her wild side in a striking leopard print bodysuit and dramatic matching floor-length fur coat as she steps out for dinner with daughter North West during MFW

What we’re expecting from 2022 MacBook Pro with M2 Pro or M2 Max

OTHER NEWS

Breaking thailand news, thai news, thailand news Verified News Story Network