Bissell, a well-trusted vacuum and floor cleaning manufacturer, has just issued a recall on the Bissell Multi Reach Hand and Floor Vacuum Cleaners due to potential fire hazard complications.
In a statement released by Bissell, the brand states the reason for their voluntary recall is because “the battery pack can overheat and smoke, resulting in a fire hazard.” This recall was issued on February 1, 2024, and affects about 142,000 vacuum cleaners, in addition to roughly 14,600 units sold in Canada, according to the U.S. Consumer Product Safety Commission (CPSC). These cleaners were sold from August 2016 through December 2022 at Lowe’s, Macy’s, Kohl’s, Target, Walmart, Best Buy and other stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com and other sellers.
Carolyn Forté, Home Care & Cleaning Lab Executive Director and our residential cleaning-product expert, says the cause of the issue is unclear, but a defect in the battery of the Multi Reach Hand and Floor Vacuum can be dangerous. “[From my understanding], the battery pack on these models was smoking and, in some cases, catching fire, causing damage or injury,” Forté says. “These types of batteries are usually well sealed, with the only open connections being where they attach to the vacuum or connect to an outlet. So, there’s really nothing a consumer could do to cause or prevent this from happening.”
Product rating label located behind the dirt tank.
Bissell has received 17 reports from customers about the model smoking and/or emitting a burning odor. “Six of these reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries,” according to the CPSC.
You can check if your Bissell vacuum is one of the affected models by removing the dirt tank and reading the product information label. If the model number written on a large black bar is one of the numbers listed in Bissell’s recall statement: 1985, 19851, 19859, 1985T, 1985C, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151C, 2151T, 2151W and 2151V, you can properly dispose of the faulty battery, and fill out a form to receive a replacement vacuum for free.
The form will ask you for the vacuum cleaner’s model number, serial number, a photo of your product information sticker and shipping address. It will also require you to attest that you will correctly deplete and dispose of the battery according to local and state regulations. Bissell instructs consumers to deplete the battery “by removing the attachments from the hand vac portion and turning on the machine until it stops on its own.” You can then remove the battery from the vacuum by pressing on the side buttons as you pull it out.
If you are unsure of how to safely remove and throw out the battery, it’s best to contact customer service. “Consumers are advised to call Bissell to learn how to deplete the battery and then to dispose of it according to their local town guidelines,” Forté says.
In general, Forté advises handling batteries properly and carefully and to replace broken pieces in a vacuum cleaner. “Batteries that aren’t holding a charge or are damaged or recharging cords that are broken should be discarded and replaced,” she recommends. “Always make sure that any washable parts or filters are completely dry before reassembling the vacuum.”
Wait to dispose of your vacuum and the battery until the replacement vacuum has arrived, which Bissell says will take about two to three weeks to be delivered. Contact customer service regarding the recall at 1-855-417-7001 or via email at [email protected] with any questions or concerns about depleting the battery, receiving a replacement, affected models and more. For more information, check the CPSC website or read the full statement from Bissell.
News Related
-
Window opens for Zahid to ride off into the sunset – but at Anwar’s cost Sources within Umno have not ruled out strong speculation since last month about a so-called “exit plan” for Ahmad Zahid Hamidi, a move that could pave the way for his political retirement having survived more ...
See Details:
Window opens for Zahid to ride off into the sunset – but at Anwar's cost
-
Brianna Ghey died after she was found with fatal stab wounds in a park Two teenagers accused of murdering Brianna Ghey showed a “preoccupation” with “violence, torture and death”, a court has heard. The body of Brianna, 16, who was transgender, was discovered by dog walkers in a park in ...
See Details:
Murder-accused teens 'had preoccupation with torture'
-
ISLAMIC REVOLUTIONARY Guard Corps Commander-in-Cheif Major General Hossein Salami speaks at an anti-Israel protest in Tehran on Saturday. The IRGC trained Hezbollah to use human shields, say the writers. The conflict in Gaza has raised a deeply troubling issue: Reports suggest that Hamas is deliberately using civilians as shields, a ...
See Details:
A plea for Islamic voices against using human shields - opinion
-
Photo for illustration purposes only. – BERNAMA FILE PIX SHAH ALAM – The government needs to strengthen the Malaysia My Second Home (MM2H) programme, especially with the exemption of visas for Chinese and Indian citizens visiting the country starting Dec 1. Universiti Tun Abdul Razak economic expert Emeritus Professor Dr ...
See Details:
Strengthen MM2H programme, promote multiple entry visa
-
GEG element removed from anti-smoking Bill KUALA LUMPUR: The generational end-game (GEG) element has been removed from the revised Control of Smoking Products for Public Health 2023 Bill tabled for the first reading in the Dewan Rakyat on Tuesday (Nov 28). This is as the Health Ministry tries for the ...
See Details:
GEG element removed from anti-smoking Bill
-
-
-
KUALA LUMPUR (Nov 28): National carrier Malaysia Airlines Bhd has launched its year-end sale with ticket prices starting from RM79 to domestic destinations and from RM229 to international destinations, for travellers who book flights between Nov 28 and Dec 11 this year. In a statement, Malaysia Airlines said all-in one-way Economy Class ...
See Details:
Malaysia Airlines launches year-end sale
-
KUALA LUMPUR (Nov 28): National carrier Malaysia Airlines Bhd has launched its year-end sale with ticket prices starting from RM79 to domestic destinations and from RM229 to international destinations, for travellers who book flights between Nov 28 and Dec 11 this year. In a statement, Malaysia Airlines said all-in one-way Economy Class ...
See Details:
Dr M accuses govt of bribery over allocations
-
KUALA LUMPUR (Nov 28): National carrier Malaysia Airlines Bhd has launched its year-end sale with ticket prices starting from RM79 to domestic destinations and from RM229 to international destinations, for travellers who book flights between Nov 28 and Dec 11 this year. In a statement, Malaysia Airlines said all-in one-way Economy Class ...
See Details:
Malaysia to check if the Netherlands still keen to send flood experts
-
KUALA LUMPUR (Nov 28): National carrier Malaysia Airlines Bhd has launched its year-end sale with ticket prices starting from RM79 to domestic destinations and from RM229 to international destinations, for travellers who book flights between Nov 28 and Dec 11 this year. In a statement, Malaysia Airlines said all-in one-way Economy Class ...
See Details:
Appeals court to rule in Isa’s graft case on Jan 31
-
KUALA LUMPUR (Nov 28): National carrier Malaysia Airlines Bhd has launched its year-end sale with ticket prices starting from RM79 to domestic destinations and from RM229 to international destinations, for travellers who book flights between Nov 28 and Dec 11 this year. In a statement, Malaysia Airlines said all-in one-way Economy Class ...
See Details:
Elephants Trample On Axia With Family Of Three Inside
-
KUALA LUMPUR (Nov 28): National carrier Malaysia Airlines Bhd has launched its year-end sale with ticket prices starting from RM79 to domestic destinations and from RM229 to international destinations, for travellers who book flights between Nov 28 and Dec 11 this year. In a statement, Malaysia Airlines said all-in one-way Economy Class ...
See Details:
Sirul fitted with monitoring device
-
KUALA LUMPUR (Nov 28): National carrier Malaysia Airlines Bhd has launched its year-end sale with ticket prices starting from RM79 to domestic destinations and from RM229 to international destinations, for travellers who book flights between Nov 28 and Dec 11 this year. In a statement, Malaysia Airlines said all-in one-way Economy Class ...
See Details:
Nigerian airliner lands at wrong airport
OTHER NEWS
THOSE looking for fresh produce may find themselves spoilt for choice at the biggest wet market in Klang, but visitors to the place say the condition of the facilities and ...
Read more »
Olive Grove is the first-ever gated-and-guarded development in Bercham, Ipoh with 24-hour security. IPOH: YTL Land and Development Bhd announced that Phase 1 of Olive Grove is fully sold while ...
Read more »
Screenshots of a video showing a teenager pointing a knife at an elderly e-hailing driver. PETALING JAYA: Police have arrested a 13-year-old boy for holding an elderly e-hailing driver at ...
Read more »
Sprint Highway’s Semantan To KL Slip Road Fully Closed Until Dec 31 If you’re a regular user of the Sprint expressway, you’ll need to do some planning for your trips ...
Read more »
Genshin Impact Version 4.3 Leak Showcases Update to Domains New leaks reveals a quality-of-life update to Domains in Genshin Impact, making it easier for players to repeat and farm resources. ...
Read more »
CG Computers will host the Urban Republic (UR) Warehouse Clearance from 30 November to 3 December at the Atria Shopping Gallery in Petaling Jaya. During the event, visitor can get ...
Read more »
Photo for illustrative purposes only – 123RF KUALA LUMPUR – Hyperinflation has never happened in Malaysia and the government hopes it will never happen, according to the Economy Ministry. It ...
Read more »