A landlord tried to boot a South London mum and her six-year-old daughter out of their home when she complained the taps wouldn’t turn on. Amy,*a domestic abuse survivor, was handed papers ordering her to leave after she raised the issue with the owner of her flat in Lambeth.

She has been living with weekly water outages – some that last half an hour at a time – since moving into the property in 2016. On occasions the water has cut out while washing her autistic daughter, forcing Amy to clean the soap and shampoo off her with wipes.

When she asked Lambeth Council to take action against her landlord, Amy claims an employee told her there wasn’t a problem with the water and closed her case. The council disagrees with this and says the issue is still being looked at.

South London mum and girl, 6, threatened with eviction after telling the landlord the taps wouldn't turn on

Amy (not her real name) in her flat in Lambeth

Speaking to the Local Democracy Reporting Service at her home, Amy said: “One time I was washing my daughter’s face and it went off. I had to take the soap off her face with wipes. Another time she was taking a shower and we just had to stay in the shower for half an hour waiting for it to start again. I was so angry.

“My daughter refuses to take baths now and I never know when there will be water to wash dishes in the kitchen sink. “

“She [the landlord] sent her brother around and he tried to say I was lying but I showed him the video of the taps not turning on and he didn’t say anything after that. Then I got the Section 21 letter telling me to leave.”

She added: “Someone from Lambeth Council came over in August and checked the taps and said there wasn’t a problem because they were running at the time. But the people upstairs were away. The water only cuts off when they’re in and using it.

“I explained that and showed him a video of the taps but he said ‘I only believe what I see with my eyes’ and left.”

It is not the first time Amy’s landlord has issued her with an eviction notice after she complained about conditions in the flat. She was previously given one in 2018, which she successfully quashed, and again in December last year which the landlord never acted upon.

Amy was served the most recent eviction notice in June, but has not heard anything since. She said: “I feel that if I complain about anything, she [the landlord] will get more angry and try and evict me again. I don’t feel like I can say anything. I just want the water fixed – it has been like this for six years.”

She has since taken her case to a lawyer who has threatened the council with legal action if they don’t reopen the case. So far Lambeth has failed to reply to the legal letter, according to Amy.

Elizabeth Wyatt, from campaign group Housing Action Southwark and Lambeth, said: “We are extremely concerned at Lambeth Council’s private sector enforcement team’s handling of this case involving a single parent and her disabled daughter. Why did the enforcement officer ever close this case when the family still do not have a constant supply of running water and are facing a revenge eviction? Whose side is the council on here?”

Lambeth Council said: “This matter has not been closed. The council contacted the landlord following the complaint, and we have advised this private tenant previously that monitoring of the property is ongoing.

“As no evidence of low water pressure was observed when our officer attended the property, no immediate action was taken and the matter was left to be monitored. We were not informed of the service of the eviction notice at the date of the inspection. The tenant was advised that in the event of the water issues re-occurring she should suggest the best time for the officer to revisit.

“We will continue to monitor the property, and to discuss with the tenant and the landlord any repairs and improvements required.”

*Name has been changed to protect identity.

Prince Harry and Meghan fly in to collect historic award for 'heroic' racism stance

Maserati agrees deal with historic car dealership group for new Poole showroom

This is some World Cup Cristiano Ronaldo is having and it’s not over yet

Meghan and Prince Harry dodge press questions about Netflix documentary at NY awards ceremony

Punching above their weight: Small building societies now offer some of the best savings rates - but customers will have to open accounts in person

Flowers, balloons and a 'crappy morning coffee': Inside Brittany Higgins' 28th birthday in hospital as she shares footage from her ward and her boyfriend shares a gushing message

Meghan Markle opens up about her suicidal thoughts and how she and Prince Harry want to be 'advocates of healing' while accepting 'anti-racism' award at NYC gala: 'You don't see a way out'

Michelle Mone to take 'leave of absence' from House of Lords amid PPE allegations

'Why on earth would I want to cycle on a waterlogged path?' New bike path criticised

Uber is hit with a mammoth $21m fine for charging Aussies dodgy cancellation fees and 'misleading' customers about fare prices

Soccer-Genoa's Portanova sentenced to six years for gang rape

Eddie Howe admits FFP could limit Newcastle in January transfer window, with move for James Maddison extremely unlikely and ‘one in, one out’ most probable

New generation, same old problems: How Spain’s World Cup fell apart

Are there any World Cup games today? Full schedule, kick-off times and fixtures

Morocco take over a World Cup that should always have been theirs

Diners wowed by Taunton's first Middle Eastern/Mediterranean restaurant

NEWS RELATED

Robert Downey Jr on what he misses about the MCU

Robert Downey Jr may have left the Marvel Cinematic Universe behind, but he still sometimes misses donning the Iron Man suit. In a recent chat with Deadline, the Marvel star looked back on his Tony Stark days, recalling his time “in the trenches” with affection. “What I miss most? Being ...

View more: Robert Downey Jr on what he misses about the MCU

POTATOES could hold the cure for cancer, scientists think

Polish scientists say compound in potatoes could be the key to fighting cancerIt is thought this compound will have less side-effects than chemotherapyStudies show aubergines can help fight liver cancer by stopping the reproducingExperts also say compound in tomatoes could kill cancer cells

View more: POTATOES could hold the cure for cancer, scientists think

Get me out of here! INSIDE Boy George's home that includes colourful artwork and designer furniture - and is up for grabs for £17million

Spectacular London home of Boy George includes plenty of colourful artwork and designer furnitureThe semi-detached house features a central staircase in an impressive triple height central hallThe stunning six-bedroom property overlooks Hampstead Heath and is on the market for £17million 

View more: Get me out of here! INSIDE Boy George's home that includes colourful artwork and designer furniture - and is up for grabs for £17million

Met Office issues ICE warning as 'Troll of Trondheim' bears down on Britain: Snow to hit TODAY with Arctic blast set to whip country with blizzards and -9C plunge

Britain is set to freeze under a sheet of ice as 'Troll of Trondheim' blasts countryScotland is set for plunging temperatures, snow, ice and blizzards todayThe Met Office has issued yellow weather alerts for today and tomorrow

View more: Met Office issues ICE warning as 'Troll of Trondheim' bears down on Britain: Snow to hit TODAY with Arctic blast set to whip country with blizzards and -9C plunge

Video: Flowers, balloons and a 'crappy morning coffee': Inside Brittany Higgins' 28th birthday in hospital as she shares footage from her ward and her boyfriend shares a gushing message

Emma Thompson opens up about her dance moves at Adele concert and reveals she doesn't watch Love Actually every holiday season on The Tonight Show

Nearly a year after going viral for her uninhibited dance moves at an Adele concert, Emma Thompson is opening up about the concert on The Tonight Show. The 63-year-old Thompson returned to The Tonight Show to promote Matilda The Musical, debuting on Netflix on Christmas Day. She discussed why she ...

View more: Emma Thompson opens up about her dance moves at Adele concert and reveals she doesn't watch Love Actually every holiday season on The Tonight Show

Jessica Simpson is a chic 'snow bunny' as she poses with lookalike daughters Maxwell and Birdie during family ski trip in Aspen

Jessica Simpson glammed up to hit the slopes during a recent family trip to Aspen, Colorado. The 42-year-old songstress-turned-entrepreneur had fun with her fashion as she posed in photos with her two daughters. Maxi Drew, ten, and Birdie Mae, three, were their mother’s mini mes as they appeared in sweet ...

View more: Jessica Simpson is a chic 'snow bunny' as she poses with lookalike daughters Maxwell and Birdie during family ski trip in Aspen

Video: Off-Broadway staple Stomp will end its 30-year run in NYC's East Village - with final performances of 'hard-to-describe show' in January

Offset asks followers to remember fallen friend Takeoff 'in good light' ... after fatal shooting of musician at 28

Night off mum duties! New mother Rebel Wilson shows off her slimmed down figure in an embellished gown at the AACTA Awards after welcoming daughter Royce Lillian via surrogate

Roy Keane wants no World Cup frills but flamboyance is a birthright for Brazil's superstars - Keith Jackson

Michelle Mone urged to quit House of Lords over PPE contracts controversy

Huge ground source heat pump factory officially opens in Cornwall

UK weather forecast: Arctic deep freeze to last nearly two weeks as snow smothers nation

Football rumours: Barcelona keen to offload Frenkie de Jong

Mother of baby who died after Strep A infection warns parents to look out for key signs

Cristiano Ronaldo role at World Cup ‘to be defined’, Portugal coach reveals

The apple doesn't fall far from the tree! Alyssa-Jane Cook's daughter Georgia May Davis is the spitting image of the E Street star as she stuns on the red carpet at the AACTA Awards

San Francisco reverses course on 'killer police robots' amid fierce pushback and warnings about militarization and automation of policing

Royal Family to meet at Kate Middleton's concert in 'united front' as Harry and Meghan's Netflix documentary airs

OTHER NEWS

Breaking thailand news, thai news, thailand news Verified News Story Network