Google Chrome can occasionally encounter problems that make it unusable. One such instance is when the browser fails to open any links. Several users report of experiencing this issue on desktop and mobile.

android
top-6-ways-to

Fortunately, resolving this issue is much simpler than switching to a new browser and importing your data. Here are some effective solutions when Google Chrome is not opening links on your computer or mobile.

1. Restart Google Chrome

If Google Chrome does not respond when you click a link, you can try restarting the browser. If it won’t impact your work, restarting Chrome should get it to work again.

To restart Chrome on your PC or Mac, type chrome://restart in the address bar at the top and press Enter.

android

If you’re using Chrome on your Android or iPhone, swipe up on the Chrome card in the Recent apps menu and then reopen the app.

android

2. Try Opening Links in Incognito Mode

When you use Chrome in incognito mode, it runs without any browser cache, cookies, or extensions. This can help you determine if the existing browsing data or a faulty extension is causing the problem.

On your computer, right-click on the link trying to open and select ‘Open link in incognito window.’

android

If you’re using Chrome on your phone, tap and hold the link and select ‘Open in incognito tab’ from the menu that appears.

android
android

Alternatively, you can open a new incognito window and try opening a few links there. If this method works, disabling extensions or clearing the browser cache and cookies will resolve the issue.

3. Disable Browser Extensions (For Desktop Only)

Using third-party extensions in Chrome allows you to extend the browser’s functionality. Although there are plenty of excellent Chrome extensions that can enhance your experience, not all of them are reliable.

If a faulty extension causes this, you need’ll to disable all the extensions in Chrome and then use the browser again. Type chrome://extensions in the address bar at the top and press Enter. Then, use the toggles to disable all the extensions one by one.

android

Restart Chrome after this and try opening a few links. If disabling extensions solves the problem, you can re-enable all your extensions one at a time to figure out the one causing the problem.

4. Clear Browser Cache and Cookies

As you surf the web, Google Chrome collects temporary data to save bandwidth and reduce loading times. However, if that data has become inaccessible, Chrome may have difficulty opening links or performing other tasks. To fix it, you’ll have to clear Chrome’s cache and cookies by following the steps below.

On Desktop

Step 1: Press Control + Shift + Delete (or Command + Shift + Delete on Mac) shortcute to open the Clear browsing data panel.

Step 2: Select All time in the Time range menu. Then, tick the boxes that read ‘Cookies and other site data’ and ‘Cached images and files.’

android

Step 3: Click the Clear data button to proceed.

On Mobile

Step 1: Open Chrome on your phone. Tap the three-dot menu icon in the top-right corner and select Settings.

android
android

Step 2: Select Privacy and security.

android

Step 3: Select Clear Browsing Data.

android

Step 4: Select All time in the Time range menu. Mark the ‘Cookies and site data’ and ‘Cached images and files’ options before hitting Clear data.

android

5. Find Harmful Software Using Chrome (For Windows Only)

Suspicious programs running on your computer can also interfere with browser processes and cause problems. Thankfully, Chrome includes a handy cleanup tool that can help you identify such malicious programs on your computer. Here’s how you can run it.

Step 1: In Chrome, click the ellipsis icon in the top right corner and select Settings.

android

Step 2: Switch to the ‘Reset & clean up’ tab. Then, click on Clean up computer.

android

Step 3: Click the Find button to initiate the scan.

android

If Chrome detects any harmful app or program, consider uninstalling it and see if that fixes the issue.

6. Uninstall and Reinstall Google Chrome

Although rare, Chrome’s app data can sometimes become corrupt and lead to such anomalies. In that case, your only option is to uninstall the browser from your device and install it again. This will not only delete any corrupted app data, but it will also update the browser to the most recent version.

If you’re using Chrome on a computer, download a fresh copy of the Chrome installer before you remove the browser.

Download Chrome for Desktop

Download Chrome for Android

Download Chrome for iPhone

Get Back to Browsing

Google Chrome is arguably the best browser one can opt for. However, it is more error-free than you would like it to be. If you don’t want to settle for an alternative, applying the solutions above should help you fix the problem for good.

NEWS RELATED

Google workers demand ‘psychological safety’ from bosses after mass layoffs

Google employees anxiously grilled CEO Sundar Pichai on Monday after the company announced layoffs. Getty Images Google employees who survived the company’s recent purge of 12,000 of their now-former colleagues grilled executives during a tense all-hands meeting on Monday — anxiously demanding assurances that their jobs aren’t next on ...

View more: Google workers demand ‘psychological safety’ from bosses after mass layoffs

DOJ poised to sue Google over digital ad market dominance

DOJ is alleging violations of antitrust law in how Google acquires or maintains its dominance. AP Photo/Marcio Jose Sanchez, File Th Justice Department is poised to sue Alphabet Inc’s Google as soon as Tuesday regarding its dominance over the digital advertising market, Bloomberg News reported on Monday, citing people ...

View more: DOJ poised to sue Google over digital ad market dominance

Our lawsuit uncovers more shocking evidence Team Biden used Big Tech to censor

A lawsuit against the Biden administration found evidence that a White House official actively attempted to get Big Tech companies to censor people. The First Amendment is the bedrock of American liberty. Our citizens have the right, if not civic duty, to engage in open, dynamic discourse, and no ...

View more: Our lawsuit uncovers more shocking evidence Team Biden used Big Tech to censor

Fired Google workers feel ‘100% disposable’ as layoffs hit top performers

Ousted Google employees expressed shock after the company included top performers and company veterans in a massive round of layoffs last week – with impacted workers learning their fate in an early-morning email. Google CEO Sundar Pichai said he took “full responsibility” for the decision to cut about 12,000 jobs, ...

View more: Fired Google workers feel ‘100% disposable’ as layoffs hit top performers

Google announces ‘difficult news’ as it fires 12,000 staff

(BELGA MAG/AFP via Getty Images) Google is to fire 12,000 workers around the world – 6% of its workforce – as part of cuts in responde to what it called a new “economic reality”. The mass layoffs follow similar moves at Microsoft, Amazon and Meta, which together have made ...

View more: Google announces ‘difficult news’ as it fires 12,000 staff

Apple appeals to UK competition watchdog investigation about mobile browser dominance

Apple has filed an appeal against the UK’s competition watchdog regarding its dominance of mobile browsers in the cloud gaming market, reports Reuters. The Competition and Markets Authority started investigating this dominance by the Cupertino firm and Google. Lawyers representing Apple believe the investigation should be reviewed as CMA ...

View more: Apple appeals to UK competition watchdog investigation about mobile browser dominance

Google is cutting 12,000 jobs, as tech industry layoffs widen

Workers help set up the Google booth at the Las Vegas Convention Center before the start of the CES tech show, Monday, Jan. 2, 2023, in Las Vegas. John Locher/AP hide caption toggle caption John Locher/AP LONDON — Google is laying off 12,000 workers, becoming the latest tech company ...

View more: Google is cutting 12,000 jobs, as tech industry layoffs widen

Google parent to lay off 12,000 workers

Google’s parent company Alphabet inc. will be eliminating 12,000 jobs. REUTERS Alphabet Inc is eliminating 12,000 jobs, its chief executive said in a staff memo shared with Reuters. The cuts mark the latest to shake the technology sector and come days after rival Microsoft Corp said it would lay ...

View more: Google parent to lay off 12,000 workers

You can no longer use Google Voice Smart Reply on your Samsung phone

Pixel 7 bug causes phone to freeze while watching YouTube and YouTube TV

Malware is Sneaking Into Google Search Ads

Five months after launching, Android 13 is running on 5.2% of devices

Google is testing way to measure distance between devices via Bluetooth

Only 5.2% of devices running Android 13 five months after launch

Everything you need to know on how to unlock Bluetooth support on the Stadia Controller

How to back up and delete your Gmail so you don’t have to pay for storage

Microsoft announces it’s laying off 10,000 workers: ‘Difficult, but necessary’

The Pixel Watch is cheaper than it’s ever been at Amazon

Samsung trumps Apple in average 5G speeds in the US

Other TV brands are copying Samsung’s self-charging TV remote

OTHER NEWS