Spectrum Is Raising Prices for the Second Time This Year. Here’s What You Can Do

spectrum is raising prices for the second time this year. here’s what you can do

Charter Communications

Spectrum customers are no strangers to price increases, and they're about to get hit with another one.

In a post on Reddit, a user who says they're a Spectrum employee detailed rate increases that will take effect in July. The user says the internet base price will increase on all plans by $3 monthly (or $4 for legacy plans), home phone plans by $3 and TV Select by $3 in certain states. Spectrum confirmed to CNET that prices would increase in July but declined to comment on specifics.

This is the second time Spectrum has raised its rates this year. In January, it increased the price of its low-income plan from $20 to $25 per month (though speeds increased from 30Mbps to 50Mbps) and the cost to rent a router went from $5 to $7 monthly.

You can sometimes negotiate your bill with your provider when hikes like these happen, but Spectrum customers may have a harder time reaching a customer service representative than they have in the past. The company has closed at least three call centers in the past two months, laying off a total of 745 employees in the Grand Rapids, Rochester and Columbus areas. Spectrum said it will be transitioning those positions to larger centers around the country.

This news comes after an earnings report revealed Spectrum lost 72,000 internet customers and 405,000 cable TV customers in the first three months of 2024.

"We continue to expand and improve our offerings to ensure all customers have products and packages that best meet their needs," a Spectrum spokesperson told CNET. "While our services have been impacted by rising costs, we strive to keep prices as low as possible.'

If you’re a Spectrum customer facing rising costs, there are several things you can do to keep your internet bill manageable.

What to do if Spectrum raised your prices

Though it might feel like you're at the mercy of your internet provider, there are several steps you can take if your bill is becoming too expensive.

  • Negotiate with Spectrum: Although it might be more difficult to get a live person on the phone after Spectrum’s recent layoffs, it’s worth calling customer service to try to find a new deal. Come prepared with knowledge about other Spectrum plans available in your area, as well as competitors you could switch to. Some Reddit users have also noted that they’ve had better luck going into a store than negotiating over the phone. 
  • Purchase your own router: I know, it sounds counterintuitive to spend more money after your bill just went up. But buying your own Wi-Fi router will save you money in the long run. Spectrum's router rental fee is $7 per month, which adds up to $84 yearly -- more than the price of CNET’s pick for the best Wi-Fi router. 
  • Switch to a cheaper plan: Spectrum has plans as low as $30 per month for new customers, so you may be paying for more speed than you need. I recommend auditing all your internet activities and deciding if you could get by with a cheaper plan. 
  • Cut the cord on cable TV: You may be able to get the same TV channels for a lower price through a live TV streaming service like Hulu Plus Live TV or YouTube TV. You can also get local channels for free by using a TV antenna. 
  • Switch internet providers: This is the nuclear option. If the latest Spectrum price increase is a bridge too far, it might be time to switch internet providers altogether. Enter your address on the Federal Communications Commission's broadband map and see what else is available to you.

OTHER NEWS

27 minutes ago

Gutsy wins put sevens men in box seat as Games begin

27 minutes ago

Eye-watering cost of EV transition

27 minutes ago

Munster all clear for Storm return as Eels lie in wait

27 minutes ago

Tesla's best bet for growth has nothing to do with cars or AI

27 minutes ago

Competition Bureau investigating retail gasoline consultancy Kalibrate

27 minutes ago

Elon Musk says Trump ending EV tax credits would be 'devastating' for rivals — but not Tesla

27 minutes ago

Amazon Revamps Prime Video: New Look, AI Smarts & More

27 minutes ago

Mercury may have 10-mile thick layer of diamonds beneath its surface, NASA craft discovers

27 minutes ago

Joe Biden tacitly admits he dropped out because his party just didn’t want him anymore

27 minutes ago

‘RHONJ’s Teresa Giudice Makes Call To “Stop Engaging” With “Hate & Toxicity” On Social Media; Melissa Gorga & Rachel Fuda Share Shady Posts

32 minutes ago

Chicago Sky co-owner on the WNBA’s success, Angel Reese – and hotel minibars

32 minutes ago

Kering posts 11% drop in Q2 sales, sees weak second half

32 minutes ago

Alberta wildfires: Crews working to save Jasper from 2 blazes

32 minutes ago

Watchdog finds no improper influence in sentencing recommendation for Trump ally Roger Stone

32 minutes ago

Ford shares fall sharply after-hours as EV division posts $1.14 billion loss

32 minutes ago

Delta CEO Addresses Mass Cancelations in Memo Before Flying to Paris for the 2024 Summer Olympics

32 minutes ago

Angel Reese Becomes Latest WNBA Star to Join New 3-on-3 Basketball League: 'The Barbie Is Unrivaled'

32 minutes ago

Britain’s Crown Estate post record profits on offshore wind licenses

32 minutes ago

Bulldogs confirm interest in wrecking ball

32 minutes ago

Southwest Airlines deals with exploding soda cans caused by intense summer heat

32 minutes ago

Canada imposes cap on residential school searches

32 minutes ago

From Landa and Carapaz to Almeida and Yates: These men will light up the Vuelta and ensure an exciting, open battle

32 minutes ago

Blue Line's Bill Baruch: I believe in Tesla

32 minutes ago

Kevin Hart Has Tom Brady Roast Regrets, Vows To Do Things Different In Future Prep

32 minutes ago

Suspect in custody after hours-long standoff in Schaumburg following shooting stemming from noise dispute

32 minutes ago

Singapore PE manager Seraya adds $969m offshore wind company to its renewables platform

32 minutes ago

US spot Ether ETFs make strong market debut in another win for crypto industry

32 minutes ago

NSW Police called to Lawrence after truck enters Clarence River

32 minutes ago

AQWA: Police probe as video shows people fishing out of Hillarys aquarium

32 minutes ago

‘He deserves some respect’: Trent Barrett locks in Clint Gutherson at fullback over Blaize Talagi for rest of the year

32 minutes ago

Global tech slump knocks Asia shares

42 minutes ago

Suns owner Mat Ishbia wants to bring NHL back to Phoenix

45 minutes ago

Gina Carano Beats Disney’s Move To Kill ‘Mandalorian’ Firing Suit; Now Trial Looms

45 minutes ago

Colman Domingo Shares ‘Euphoria’ Season 3 Update & If He’ll Reprise His Role Of Ali

45 minutes ago

Crown argues accused in Coutts murder-conspiracy trial prepared for war

45 minutes ago

Store clerk stole $1M lottery ticket from unsuspecting winner, police say

45 minutes ago

Letter: Please explain the draw to Donald Trump

45 minutes ago

India budget highlights main issues but doesn't devote resources to them: Former central bank governor

45 minutes ago

Top U.K. rider out of Olympics after horse-whipping video surfaces

45 minutes ago

Braxton Kuntz makes Manitoba golf history with 4th straight amateur crown